Get managed IT, cloud, and Microsoft 365 expertise directly from a senior specialist. Enjoy personalised service, pay-as-you-go pricing, and no lock-in contracts; just reliable, easy-to-use IT solutions that keep your business running smoothly.
Three decades supporting teams at organisations like
About me
I'm a Sydney-based IT professional with over 30 years' experience helping businesses fix tech headaches, tighten their security, and get real value from their technology.
When you work with me, you'll deal directly with me from start to finish. No account managers, no call centres, and no ticket queues. Just straight answers, fast turnaround times, and practical solutions from someone who understands your IT environment and genuinely cares about your success.
I work remotely using secure remote access and collaboration tools, helping businesses across Sydney, Melbourne, Brisbane, Perth, and New Zealand. On-site visits are also available throughout the Sydney metropolitan area when needed.
You'll find me approachable, responsive, and genuinely invested in helping your business succeed. I quickly get up to speed, gain a thorough understanding of your environment, and start delivering value from day one.
What I do
Support, advice and hands-on delivery — engage me for one task or ongoing help, whatever suits you.
Responsive, practical support that keeps your computers, email, internet and business systems working reliably — so technology helps your business grow, not slow it down.
Honest, plain-English advice so you invest with confidence and avoid expensive mistakes — the right technology for your size and budget.
Designed, built and handed over properly — with everything documented so your team can take it from there. Senior expertise for exactly as long as the project needs.
Get the most out of Microsoft 365 — set up properly and kept secure, so your team can work together from anywhere, on any device.
Run the systems your business depends on in Microsoft's cloud — a secure, dependable foundation that grows with you, without the cost of maintaining your own servers.
The AI assistant built into the apps your team already uses — rolled out safely, so you get real time savings instead of confusion, with your data kept private.
Give your team a secure, full Windows desktop from anywhere, on any device — without buying, managing or replacing physical PCs.
Enterprise-grade app and desktop delivery for demanding, distributed teams — the high-performance, secure access larger organisations rely on.
A rock-solid foundation for the systems your business runs on — reliable servers, secure identity, and disciplined, ITIL-aligned operations.
Every laptop and phone secured, standardised and ready to work — centrally managed from day one, so new starters are productive in minutes.
However and wherever your business works, I fit around you — not the other way around.
Got a team or office in another country? I can support your staff and systems overseas, not just here in Australia and New Zealand.
When an upgrade or change could disrupt your working day, I'll do the work after hours or on weekends so your business keeps running.
I set up home offices and support your team so everyone can work from home comfortably, securely, and without the tech headaches.
Who I help
From MSPs and enterprises to startups and small businesses — engaged only when it makes sense for you.
White-label and subcontracted delivery under your brand and NDA. Overflow capacity or specialist skills, without adding headcount. Your clients see your name — I do the work.
A dependable contracting resource for project-based or temporary placements. Available on daily or hourly terms so you can fill client roles fast, with the work done right.
Senior expertise to lead critical projects, bridge capability gaps or extend your team — enterprise-grade delivery without the cost or commitment of a permanent hire.
Specialist skills and extra capacity — whether you have an internal team that needs backup or no IT function at all. Engaged only when you need it.
Flexible, on-demand IT that scales with you — no full-time salaries, no long-term contracts. You build the business; I keep the technology running underneath it.
Don't see your industry? It doesn't matter. If your business runs on technology, I can help — fast, direct, and with no overhead.
How we work together
The same reliable methodology on every engagement, from first call to ongoing support.
We discuss your goals, challenges, budget and any pain points with your current IT — at no charge.
I review your systems, security and workflows (safe, read-only access) and give you a clear roadmap and budget.
With your approval, I handle procurement, configuration, integration and testing — solo or alongside your team.
Hand it over to your team, or keep me on for monitoring, maintenance and strategic advice — ad-hoc or fully managed.
Proven results
Challenge: A 100-staff law firm was hit by frequent outages, slow IT response and recent security breach.
Solution: A modern, secure environment with 24/7 monitoring, tighter access controls and proactive support.
Challenge: A mid-sized manufacturer ran ageing on-premises kit — high costs, limited scale, poor performance.
Solution: A full migration to Azure with a well-architected landing zone, secure networking and disaster recovery.
Challenge: A professional-services firm needed secure remote access for 200+ staff during rapid growth.
Solution: Citrix Virtual Apps & Desktops with central management, MFA and advanced security — any device, anywhere.
What clients say
"Jace has been our go-to IT consultant for over three years. His response time is incredible, and he solves problems our previous provider would take days to address. The direct communication makes all the difference."
"As a startup, we needed flexible IT support that could scale with us. Jace set up our initial infrastructure and helped us navigate our first major growth phase. His expertise saved us from costly mistakes."
"We brought Jace in for a critical cloud migration our internal team wasn't equipped to handle. He delivered on time and under budget — and transferred knowledge so we could maintain it ourselves."
Certified & verified
Certifications are a driver's licence for technology — independent proof you're trusting your business-critical systems to someone who's been properly tested. I hold certifications across the leading platforms.
Transparent pricing
Every engagement is different, so final cost depends on scope, complexity and urgency. Use these rates as a starting point — then let's find the right fit for your budget.
Pay only for the support you need. Ideal for troubleshooting, urgent requests and one-off tasks. Minimum 1 hour, billed in 30-minute increments.
Ongoing access to my expertise with a monthly block of dedicated hours. Minimum 5 hours/month, add or remove hours as you scale.
Clear scope, fixed timeline, transparent fee. Independent delivery with regular progress updates.
Consistent expert resource during standard business hours (9:00 AM – 5:00 PM).
All services are provided through my registered Australian company with a clear Statement of Work and service agreement. Prices exclude GST. Pay by Australian or New Zealand bank transfer, credit card or PayPal.
Why work with me
You're letting someone into your systems and data. Here's why you can do it with total confidence.
Professional indemnity insurance from a respected Australian insurer. Certificate provided at the start of our engagement.
Government photo ID and proof of address before any work begins. Agreements and NDAs signed securely via DocuSign.
A valid Australian National Police Check with no disclosable outcomes. Certificate available for independent verification.
If I can't fix your IT issue or deliver what we agreed, you don't pay. Zero risk to your budget — you only pay for results.
30 years, one page
Senior roles as IT Architect, Consultant, Systems Engineer and Administrator — for agile startups and global enterprises alike. Scroll to explore.
Let's talk about your IT
Get in touch anytime by phone or email, or book a free 30-minute Microsoft Teams meeting at a time that works best for you.
Company Details
Powerhouse Business Group Pty Ltd, trading as “The IT Pro”
Australian Business Number: 96 652 603 864 (GST registered)