Jace APAYDIN
Delivering IT services across Australia & New Zealand

Expert IT services, without the big-firm price tag

Get managed IT, cloud, and technology services directly from a senior specialist. Whether you need ongoing support, a one-off project, or occasional assistance, you'll benefit from direct access to an experienced consultant, flexible pay-as-you-go pricing, and no lock-in contracts. Just practical, reliable IT solutions that simply work.

Jace Apaydin, Sydney-based IT consultant
Microsoft · Citrix · VMware · Azure · AWS certified
30+
Years' IT experience
32+
Happy clients
40+
Projects delivered
AU · NZ
Remote & on-site

Three decades supporting teams at organisations like

IBMOptusCitrixDimension DataHCFUGLDatacomResimac

About me

Hi, I'm Jace 👋

I'm a Sydney-based independent IT contractor with more than 30 years of experience helping businesses solve technology challenges, strengthen security, and maximise the value of their IT investments.

When you work with me, you'll deal directly with me from start to finish. No account managers, no call centres, and no ticket queues. Just clear advice, fast response times, and practical solutions from someone who understands your environment and is genuinely invested in your success.

I work remotely & support businesses throughout Australia and New Zealand using secure remote-access and collaboration technologies. Most services can be delivered quickly and efficiently without an on-site visit, helping reduce costs and response times. For clients in the Sydney metropolitan area, I am also available for on-site meetings, projects, and hands-on support whenever required.

Clients often describe me as friendly, agile, responsive, and easy to work with. I quickly get up to speed, develop a deep understanding of your business and technology environment, and start delivering value from day one.

My goal is simple: to become your trusted IT expert and long-term technology partner, providing reliable advice, easy-to-use IT solutions, and ongoing support that helps your business operate securely, efficiently, and with confidence.

No lock-in contracts
No hidden fees

What I do

Everything your business needs from an IT department

Support, advice and hands-on delivery — engage me for one task, for project work or for ongoing support, whatever suits you.

IT Support

I'll help your business keep its technology running smoothly with responsive, practical IT support and advice.

  • Fast assistance for day-to-day IT issues
  • End-user support and IT help desk services
  • Microsoft 365 and cloud services
  • Device, network, office, and workplace technology support
  • Website, hosting, domain, and DNS administration
  • SaaS application implementation, configuration, and support
  • Software licensing, renewals, and vendor coordination
  • Support for remote, hybrid, and international teams
  • Home office setup and support

IT Consulting

I'll help your business make informed technology decisions through independent advice, strategic planning, and practical guidance.

  • IT strategy, planning and roadmap development
  • Microsoft 365, cloud and digital workplace consulting
  • Technology reviews, assessments and recommendations
  • Cloud migration and modernisation planning
  • Cybersecurity and risk management guidance
  • Vendor selection, procurement and contract reviews
  • Solution architecture and systems design
  • Project planning, oversight and technical leadership
  • Business continuity and disaster recovery planning

IT Projects

I'll help your business successfully deliver technology and AI projects, from planning and design through to implementation and adoption.

  • Microsoft 365 and cloud transformation projects
  • Infrastructure and network upgrades
  • Data migration and system consolidation
  • Security and compliance initiatives
  • Office moves and workplace technology deployment
  • Technology rollouts and user onboarding
  • Documentation, knowledge transfer and handover
  • Post-project support and optimisation

Microsoft 365

I'll help your business get the most from Microsoft 365 with expert setup, administration, security, and support.

  • Microsoft 365 setup, migration and deployment
  • Exchange Online, Outlook and email administration
  • Microsoft Teams, SharePoint and OneDrive solutions
  • User, licence and tenant management
  • Security, compliance and data protection
  • Identity and access management with Microsoft Entra ID
  • Microsoft 365 backup, governance and best practices
  • Copilot for Microsoft 365 readiness and deployment
  • Copilot and M365 workflow automation
  • Ongoing support, training and optimisation

Microsoft Azure

I'll help your business build, migrate, and optimise secure, scalable cloud solutions on Microsoft Azure.

  • Azure tenant setup and management
  • Cloud migration and modernisation projects
  • Virtual machines, networking and storage solutions
  • Identity and access management with Microsoft Entra ID
  • Backup, disaster recovery and business continuity
  • Security, monitoring and compliance solutions
  • Infrastructure as a Service (IaaS) design and deployment
  • Cost optimisation and Azure governance
  • Ongoing support, monitoring and cloud optimisation

Microsoft 365 Copilot

I'll help your business unlock the potential of Microsoft 365 Copilot through practical AI adoption, automation, and user enablement.

  • Microsoft 365 Copilot readiness assessments
  • Copilot licensing, deployment and configuration
  • Data security, permissions and governance reviews
  • Copilot adoption, training and best practices
  • AI-powered productivity and workflow optimisation
  • Prompt engineering and Copilot enablement
  • Copilot Studio agents and custom AI solutions
  • Ongoing support, optimisation and user adoption with workshops
  • Integration with Microsoft 365, SharePoint and Teams

Microsoft Intune

I'll help your business securely manage and protect company devices with Microsoft Intune and modern endpoint management.

  • Microsoft Intune deployment and configuration
  • Windows, macOS, iOS and Android management
  • Mobile device and endpoint management (MDM/MAM)
  • Security baselines and compliance policies
  • Application packaging and deployment
  • Microsoft Defender and endpoint protection
  • Conditional Access and Zero Trust implementation
  • BYOD and remote workforce solutions
  • Device monitoring and lifecycle management

Virtual Desktop Infrastructure (VDI) & DaaS

I'll help your business provide secure virtual desktops and applications that can be accessed from anywhere, on almost any device.

  • Advice on the right platform: Azure Virtual Desktop, Windows 365 Cloud PC or Citrix
  • Host pool, session host & Cloud PC sizing designed to budget
  • Citrix DaaS and Virtual Apps & Desktops design & delivery
  • Citrix Cloud or on-premises architecture
  • Full desktops or individual apps published to staff
  • Image & app management (MCS, PVS, App Layering)
  • Autoscaling & image management to keep costs down
  • Logon-time & user-experience performance tuning
  • Migration from ageing on-site VDI or Remote Desktop Server

Virtualisation & Datacentre

I'll help your business modernise and optimise its server, storage, and virtualisation infrastructure for reliability, performance, and growth.

  • VMware vSphere and Microsoft Hyper-V solutions
  • Datacentre modernisation and technology refreshes
  • Server, storage and networking infrastructure
  • Virtual desktop and remote access solutions
  • Backup, disaster recovery and resilience planning
  • Capacity, performance and lifecycle management
  • Hybrid cloud and Azure integration
  • Infrastructure migrations and upgrades
  • Technical project delivery and implementation

Licensing & Procurement

As a Microsoft Partner with agreements across major IT vendors, I can advise on licensing and supply software, cloud and hardware — often at a discount.

  • Microsoft Partner — trusted licensing advice
  • Microsoft 365 & Azure licences supplied & managed
  • Right-sized licensing so you never overpay
  • Not just Microsoft — partnerships from IBM to VMware & more
  • Devices supplied: Surface, MacBook Pro, phones & more
  • Competitive, discounted hardware pricing when needed

Flexible support that works around you

However and wherever your business works, I fit around you — not the other way around.

Overseas offices

Got a team or office in another country? I can support your staff and systems overseas, not just here in Australia and New Zealand.

After hours & weekends

When an upgrade or change could disrupt your working day, I'll do the work after hours or on weekends so your business keeps running.

Work from home

I set up home offices and support your team so everyone can work from home comfortably, securely, and without the tech headaches.

Who I help

Extra capacity and senior expertise, exactly when you need it

From MSPs and enterprises to startups and small businesses — engaged only when it makes sense for you.

IT Service Providers

White-label and subcontracted delivery under your brand and NDA. Overflow capacity or specialist skills, without adding headcount. Your clients see your name — I do the work.

IT Recruiters

A dependable contracting resource for project-based or temporary placements. Available on daily or hourly terms so you can fill client roles fast, with the work done right.

Enterprises

Senior expertise to lead critical projects, bridge capability gaps or extend your team — enterprise-grade delivery without the cost or commitment of a permanent hire.

Small & mid-sized businesses

Specialist skills and extra capacity — whether you have an internal team that needs backup or no IT function at all. Engaged only when you need it.

Startups

Flexible, on-demand IT that scales with you — no full-time salaries, no long-term contracts. You build the business; I keep the technology running underneath it.

Everyone else

Don't see your industry? It doesn't matter. If your business runs on technology, I can help — fast, direct, and with no overhead.

How we work together

A simple, structured process — no surprises

The same reliable methodology on every engagement, from first call to ongoing support.

1

Free consultation

We discuss your goals, challenges, budget and any pain points with your current IT — at no charge.

2

Assessment & plan

I review your systems, security and workflows (safe, read-only access) and give you a clear roadmap and budget.

3

Implementation

With your approval, I handle procurement, configuration, integration and testing — solo or alongside your team.

4

Ongoing support

Hand it over to your team, or keep me on for monitoring, maintenance and strategic advice — ad-hoc or fully managed.

Proven results

Real projects, measurable outcomes

Managed IT Services

Challenge: A 100-staff law firm was hit by frequent outages, slow IT response and recent security breach.

Solution: A modern, secure environment with 24/7 monitoring, tighter access controls and proactive support.

99.9%
uptime
70%
fewer tickets
0
no security incidents / 12 mo

Azure Migration

Challenge: A mid-sized manufacturer ran ageing on-premises kit — high costs, limited scale, poor performance.

Solution: A full migration to Azure with a well-architected landing zone, secure networking and disaster recovery.

45%
lower cost
4 hr
recovery time
performance

Virtual Desktops (VDI)

Challenge: A professional-services firm needed secure remote access for 200+ staff during rapid growth.

Solution: Citrix Virtual Apps & Desktops with central management, MFA and advanced security — any device, anywhere.

200+
users enabled
30%
lower mgmt cost
0
data breaches

What clients say

Trusted by teams who don't have time for downtime

"Jace has been our go-to IT consultant for over three years. His response time is incredible, and he solves problems our previous provider would take days to address. The direct communication makes all the difference."
SarahIT Operations Manager
"As a startup, we needed flexible IT support that could scale with us. Jace set up our initial infrastructure and helped us navigate our first major growth phase. His expertise saved us from costly mistakes."
DavidFounder & CEO
"We brought Jace in for a critical cloud migration our internal team wasn't equipped to handle. He delivered on time and under budget — and transferred knowledge so we could maintain it ourselves."
SanjayIT Project Manager

Certified & verified

Credentials you can rely on

Certifications are a driver's licence for technology — independent proof you're trusting your business-critical systems to someone who's been properly tested. I hold certifications across the leading platforms.

Microsoft Azure Citrix VMware AWS

Transparent pricing

Clear rates, so you can budget with confidence

Every engagement is different, so final cost depends on scope, complexity and urgency. Use these rates as a starting point — then let's find the right fit for your budget.

Ad-hoc

$149 AUD / hour

Pay only for the support you need. Ideal for troubleshooting, urgent requests and one-off tasks. Minimum 1 hour, billed in 30-minute increments.

Most popular

Managed IT

$89 AUD / hour

Ongoing access to my expertise with a monthly block of dedicated hours. Minimum 5 hours/month, add or remove hours as you scale.

Project-based

$99 AUD / hour

Clear scope, fixed timeline, transparent fee. Independent delivery with regular progress updates.

Full-day hire

$750–$1100 AUD / day

Consistent expert resource during standard business hours (9:00 AM – 5:00 PM).

All services are provided through my registered Australian company with a clear Statement of Work and service agreement. Prices exclude GST. Pay by Australian or New Zealand bank transfer, credit card or PayPal.

Why work with me

Peace of mind, built in

You're letting someone into your systems and data. Here's why you can do it with total confidence.

Fully insured

Professional indemnity insurance from a respected Australian insurer. Certificate provided at the start of our engagement.

Identity verified

Government photo ID and proof of address before any work begins. Agreements and NDAs signed securely via DocuSign.

Police-checked

A valid Australian National Police Check with no disclosable outcomes. Certificate available for independent verification.

No fix, no pay

If I can't fix your IT issue or deliver what we agreed, you don't pay. Zero risk to your budget — you only pay for results.

30 years, one page

A career spent solving hard IT problems

Senior roles as IT Architect, Consultant, Systems Engineer and Administrator — for agile startups and global enterprises alike. Scroll to explore.

Inquik Group

Senior EUC Engineer

Led end-user computing transformation and modern-workplace security.

Datacom

Active Directory Consultant

Designed AD infrastructure; managed domain security and group policy.

UGL Limited

Senior Systems Engineer

Managed enterprise systems and led technical upgrades.

Resimac

Azure Solution Designer

Architected cloud solutions and secure, scalable Azure infrastructure.

HCF

Senior Systems Engineer

Managed enterprise systems and led technical projects.

Daisy Communications

Citrix Consultant

Implemented Citrix virtual desktops; optimised application delivery.

Peabody

VDI Architect

Led VDI design and remote-work solutions for 5,000+ users.

Ericom

Azure Migration Consultant

Managed cloud migration; optimised infrastructure and costs.

Citrix

Senior Citrix Consultant

Led enterprise Citrix deployments; technical leadership and mentoring.

Lead IT

Azure Consultant

Designed Azure solutions; managed cloud infrastructure and security.

IBM (SXiQ)

Azure Solution Architect

Architected enterprise cloud; led digital-transformation initiatives.

Dimension Data

Cloud Migration SME

Led complex cloud migrations; provided technical expertise.

Optus

Infrastructure Solution Designer

Designed enterprise infrastructure and technical solutions.

Interactive

Citrix Architect

Designed and deployed Citrix environments; optimised VDI.

Let's talk about your IT

Book a free, no-obligation consultation

Get in touch anytime by phone or email, or book a free 30-minute Microsoft Teams meeting at a time that works best for you.

Office
Unit 526/368 Sussex St,
Sydney NSW 2000, Australia

Company Details

Powerhouse Business Group Pty Ltd, trading as “The IT Pro”

Australian Business Number: 96 652 603 864 (GST registered)