Work directly with a senior specialist for all your IT, AI, cloud and technology needs. Whether you need an ongoing partner, a specific project delivered, or occasional support, you'll have direct access to a trusted expert. With flexible pay-as-you-go pricing and no lock-in contracts, you'll get reliable, affordable IT solutions that simply work.
A goal without a plan is just a wish…
Jace
Three decades supporting teams at iconic organisations like
About me
I'm Jace, a Sydney-based IT contractor with more than 30 years of experience helping businesses solve technical problems, strengthen their IT environments, and get more from their technology — while keeping costs under control. I'm a certified IT expert and an accredited Microsoft partner.
I support businesses across Australia and New Zealand remotely, using secure collaboration and remote access technologies. Most work can be delivered without an on-site visit, which keeps costs low and turnaround times short. For clients across metropolitan Sydney, I am also available in person for meetings, hands-on support, and project delivery.
When you work with me, you have a single point of contact from start to finish. There are no account managers, call centres, or ticket queues. You get direct advice, fast responses, and practical solutions from someone who understands your environment and is invested in your success.
Clients often describe me as approachable, agile, responsive, and a pleasure to work with. I fit into your team quickly, get across your business and technical landscape, and start delivering measurable value from day one.
My aim is simple: to be your trusted IT advisor and long-term technology partner. I provide reliable guidance, practical solutions, and dedicated support so your business can operate securely, efficiently, and with confidence.
What I do
I'll help your business keep its technology running smoothly with responsive, practical IT support and maintenance. Whether it's resolving issues, supporting users, maintaining systems, or improving your technology environment, you'll have a trusted specialist to help keep your business productive and secure.
I'll help your business make informed technology decisions through independent advice, strategic planning, and practical guidance.
I'll help your business successfully deliver technology projects from planning and design through to implementation and adoption.
As a Microsoft Partner with agreements across leading IT vendors, I'll help your business purchase, manage, and optimise software, cloud services, and hardware with expert advice and competitive pricing.
I'll help your business unlock the full value of Microsoft 365 through expert guidance, implementation, optimisation, and support.
I'll help your business build, migrate, secure, and optimise cloud workloads on Microsoft Azure.
I'll help your business strengthen security, reduce risk, and protect critical systems and data.
I'll help your business provide secure, reliable virtual desktops and applications to users wherever they work.
I'll help your business modernise, secure, and maintain critical infrastructure and on-premises systems.
I'll help your business design, secure, and optimise network infrastructure that supports growth, performance, and business continuity.
AI Jumpstart Package for SMBs
Get your business AI-ready and start delivering value with Microsoft 365 Copilot in weeks, not months. Through a practical, hands-on approach covering AI strategy, readiness assessments, deployment, training and automation, I'll help your team adopt AI with confidence and achieve measurable business outcomes.
We start with a workshop to understand your business, goals, processes and challenges. Together, we'll identify where AI can save time, improve productivity, reduce costs and create new opportunities.
I assess your Microsoft 365 environment, security, permissions, data governance and business processes to determine your readiness for AI. You'll receive clear recommendations and an adoption roadmap.
I help prepare your Microsoft 365 environment, configure Microsoft 365 Copilot, validate security and permissions, and ensure your team has access to the tools they need.
Your team receives practical training focused on everyday use cases, prompting techniques and real-world business scenarios. The goal is to help users become confident and productive from day one.
We identify repetitive tasks and business workflows that can be automated using Copilot Studio, AI agents and Microsoft Power Platform. I design, build and deploy solutions tailored to your business.
Regular workshops, reviews and strategy sessions help your team continuously improve AI adoption, discover new use cases and maximise return on investment as AI capabilities evolve.
However and wherever your business works, I fit around you — not the other way around.
Got a team or office in another country? I can support your staff and systems overseas, not just here in Australia and New Zealand.
When an upgrade or change could disrupt your working day, I'll do the work after hours or on weekends so your business keeps running.
I'll help your staff work comfortably and productively from home with professionally configured home office setups, secure remote access and ongoing support. I'll ensure your team stays connected, productive and secure, without the technology headaches.
Who I help
From MSPs and enterprises to startups and small businesses — engaged only when it makes sense for you.
White-label and subcontracted delivery under your brand and NDA. Overflow capacity or specialist skills, without adding headcount. Your clients see your name — I do the work.
A dependable contracting resource for project-based or temporary placements. Available on daily or hourly terms so you can fill client roles fast, with the work done right.
Specialist skills and extra capacity that scale with you — whether you have an internal team that needs backup or no IT function at all. No full-time salaries, no long-term contracts, and engaged only when you need it.
Senior expertise to lead critical projects, bridge capability gaps or extend your team — without the cost or commitment of a permanent hire.
Proven results
Challenge: A 100-staff law firm was hit by frequent outages, slow IT response and recent security breach.
Solution: A modern, secure environment with 24/7 monitoring, tighter access controls and proactive support.
Challenge: A mid-sized manufacturer ran ageing on-premises kit — high costs, limited scale, poor performance.
Solution: A full migration to Azure with a well-architected landing zone, secure networking and disaster recovery.
Challenge: A professional-services firm needed secure remote access for 200+ staff during rapid growth.
Solution: Citrix Virtual Apps & Desktops with central management, MFA and advanced security — any device, anywhere.
What clients say
"Jace has been our go-to IT consultant for over three years. His response time is incredible, and he solves problems our previous provider would take days to address. The direct communication makes all the difference."
"As a startup, we needed flexible IT support that could scale with us. Jace set up our initial infrastructure and helped us navigate our first major growth phase. His expertise saved us from costly mistakes."
"We brought Jace in for a critical cloud migration our internal team wasn't equipped to handle. He delivered on time and under budget — and transferred knowledge so we could maintain it ourselves."
Certified & verified
Certifications are a driver's licence for technology — independent proof you're trusting your business-critical systems to someone who's been properly tested. I hold certifications across the leading platforms.
Transparent pricing
Every engagement is different, so final cost depends on scope, complexity and urgency. Use these rates as a starting point — then let's find the right fit for your budget.
Pay only for the support you need. Ideal for troubleshooting, urgent requests and one-off tasks. Minimum 1 hour, billed in 30-minute increments.
Ongoing access to my expertise with a monthly block of dedicated hours. Minimum 5 hours/month, add or remove hours as you scale.
Clear scope, fixed timeline, transparent fee. Independent delivery with regular progress updates.
Consistent expert resource during standard business hours (9:00 AM – 5:00 PM).
All services are provided through my registered Australian company with a clear Statement of Work and service agreement. Prices exclude GST. Pay by Australian or New Zealand bank transfer, credit card or PayPal.
Why work with me
You're letting someone into your systems and data. Here's why you can do it with total confidence.
Professional indemnity insurance from a respected Australian insurer. Certificate provided at the start of our engagement.
Government photo ID and proof of address before any work begins. Agreements and NDAs signed securely via DocuSign.
A valid Australian National Police Check with no disclosable outcomes. Certificate available for independent verification.
If I can't fix your IT issue or deliver what we agreed, you don't pay. Zero risk to your budget — you only pay for results.
30 years, one page
Senior roles as IT Architect, Consultant, Systems Engineer and Administrator — for agile startups and global enterprises alike. Scroll to explore.
Let's talk about your IT
Get in touch anytime by phone or email, or book a free 30-minute Microsoft Teams meeting at a time that works best for you.
Company Details
Powerhouse Business Group Pty Ltd, trading as “The IT Pro”
Australian Business Number: 96 652 603 864 (GST registered)