Jace APAYDIN
Delivering IT services across Australia & New Zealand

Expert IT support & consulting, without the big-firm price tag

Get managed IT, cloud, and Microsoft 365 expertise directly from a senior specialist. Enjoy personalised service, pay-as-you-go pricing, and no lock-in contracts; just reliable, easy-to-use IT solutions that keep your business running smoothly.

30+
Years' IT experience
32+
Happy clients
40+
Projects delivered
AU · NZ
Remote & on-site

Three decades supporting teams at organisations like

IBMOptusCitrixDimension DataHCFUGLDatacomResimac
Jace Apaydin, Sydney-based IT consultant
Microsoft · Citrix · VMware · Azure · AWS certified

About me

Hi, I'm Jace 👋

I'm a Sydney-based independent IT contractor with more than 30 years of experience helping businesses solve technology challenges, strengthen security, and maximise the value of their IT investments.

When you work with me, you'll deal directly with me from start to finish. No account managers, no call centres, and no ticket queues. Just clear advice, fast response times, and practical solutions from someone who understands your environment and is genuinely invested in your success.

I work remotely using secure access and collaboration tools, supporting businesses across Sydney, Melbourne, Brisbane, Perth, and New Zealand. Most work is delivered remotely, but I am available for on-site visits throughout the Sydney metropolitan area when required.

Clients often describe me as friendly, agile, responsive, and easy to work with. I quickly get up to speed, develop a deep understanding of your business and technology environment, and start delivering value from day one.

My goal is simple: to become your trusted IT expert and long-term technology partner, providing reliable advice, easy-to-use IT solutions, and ongoing support that helps your business operate securely, efficiently, and with confidence.

No lock-in contracts
No hidden fees

What I do

Everything your business needs from an IT department

Support, advice and hands-on delivery — engage me for one task or ongoing help, whatever suits you.

IT Support

Responsive, practical support that keeps your computers, email, internet and business systems working reliably — so technology helps your business grow, not slow it down.

  • Fast help desk for staff tech issues
  • Microsoft 365, email, Teams & file sharing
  • Computers, devices, printers & networks
  • Website, domain name & DNS management
  • Software, licensing & IT vendor management
  • Home-office setup & support for overseas teams

IT Consulting

Honest, plain-English advice so you invest with confidence and avoid expensive mistakes — the right technology for your size and budget.

  • A health check & clear roadmap for what to do next
  • Help creating your IT plan & budget
  • Guidance on the right software & tools
  • Practical cybersecurity to lower your risk
  • Advice on suppliers, contracts, internet & phone plans

IT Projects

Designed, built and handed over properly — with everything documented so your team can take it from there. Senior expertise for exactly as long as the project needs.

  • Cloud & Microsoft 365 migrations
  • Server, hardware & network upgrades
  • New office setups & relocations
  • Remote & hybrid working rollouts
  • Rolling out new software & business systems
  • Clean handover with full documentation & training

Microsoft 365

Get the most out of Microsoft 365 — set up properly and kept secure, so your team can work together from anywhere, on any device.

  • Designing, implementing & administering your tenancy
  • Migrating email & calendars across without losing anything
  • Retiring old file servers & moving files to the cloud
  • Teams, SharePoint & OneDrive done right
  • MFA sign-in & device management (Intune)
  • Right-sized licences & ongoing cost optimisation

Microsoft Azure

Run the systems your business depends on in Microsoft's cloud — a secure, dependable foundation that grows with you, without the cost of maintaining your own servers.

  • Honest advice on whether Azure is right for you
  • An Azure landing zone designed around your needs & budget
  • Safe migration of servers & systems; retire ageing on-site kit
  • Business apps running reliably, with secure site-to-site networking
  • Backups & a plan to recover quickly if something goes wrong
  • Security protection & ongoing monitoring to catch problems early
  • Everyday support & regular cost reviews to avoid overspending

Microsoft 365 Copilot - AI

The AI assistant built into the apps your team already uses — rolled out safely, so you get real time savings instead of confusion, with your data kept private.

  • A readiness check before you switch Copilot on
  • Tidying up data access so it only ever sees what it should
  • Keeping your business data private & secure
  • Choosing the right Copilot licences for your team
  • Turning it on across Word, Outlook, Teams & Excel
  • A smooth pilot rollout with hands-on staff training
  • Setting up other AI tools too — ChatGPT, Claude, Gemini & Perplexity
  • Prompts, tips & ongoing workshops for safe, real results

Azure Virtual Desktop & Windows 365

Give your team a secure, full Windows desktop from anywhere, on any device — without buying, managing or replacing physical PCs.

  • Advice on whether AVD or Windows 365 Cloud PC fits your team
  • Host pool, session host & Cloud PC sizing designed to budget
  • Fast, consistent logins with FSLogix profile management
  • Full desktops or individual apps published to staff
  • Secure sign-in with MFA & Conditional Access
  • Autoscaling & image management to keep costs down
  • Migration from ageing on-site VDI or Remote Desktop

Citrix

Enterprise-grade app and desktop delivery for demanding, distributed teams — the high-performance, secure access larger organisations rely on.

  • Citrix DaaS and Virtual Apps & Desktops design & delivery
  • Citrix Cloud or on-premises architecture
  • StoreFront, Delivery Controllers & Citrix Gateway setup
  • Secure remote access with multi-factor authentication
  • Image & app management (MCS, PVS, App Layering)
  • Logon-time & user-experience performance tuning
  • Health checks, upgrades & migrations

Virtualisation & Datacentre

A rock-solid foundation for the systems your business runs on — reliable servers, secure identity, and disciplined, ITIL-aligned operations.

  • Server virtualisation with VMware, Hyper-V & XenServer
  • Windows Server design, builds & hardening
  • Active Directory & Identity and Access Management (IAM)
  • Datacentre & server-room management
  • IT service management built on ITIL processes
  • High availability, backups & disaster recovery
  • Patching, capacity planning & change control

Device Management with Intune

Every laptop and phone secured, standardised and ready to work — centrally managed from day one, so new starters are productive in minutes.

  • Microsoft Intune setup & configuration
  • Standard Operating Environment (SOE) design & build
  • Zero-touch device provisioning with Windows Autopilot
  • App deployment & update management
  • Security baselines, compliance & Conditional Access
  • BitLocker encryption & data-protection policies
  • Windows, iOS & Android managed from one place

Licensing & Procurement

As a Microsoft Partner with agreements across major IT vendors, I can advise on licensing and supply software, cloud and hardware — often at a discount.

  • Microsoft Partner — trusted licensing advice
  • Microsoft 365 & Azure licences supplied & managed
  • Right-sized licensing so you never overpay
  • Not just Microsoft — partnerships from IBM to VMware & more
  • Devices supplied: Surface, MacBook Pro, phones & more
  • Competitive, discounted hardware pricing when needed

Flexible support that works around you

However and wherever your business works, I fit around you — not the other way around.

Overseas offices

Got a team or office in another country? I can support your staff and systems overseas, not just here in Australia and New Zealand.

After hours & weekends

When an upgrade or change could disrupt your working day, I'll do the work after hours or on weekends so your business keeps running.

Work from home

I set up home offices and support your team so everyone can work from home comfortably, securely, and without the tech headaches.

Who I help

Extra capacity and senior expertise, exactly when you need it

From MSPs and enterprises to startups and small businesses — engaged only when it makes sense for you.

IT Service Providers

White-label and subcontracted delivery under your brand and NDA. Overflow capacity or specialist skills, without adding headcount. Your clients see your name — I do the work.

IT Recruiters

A dependable contracting resource for project-based or temporary placements. Available on daily or hourly terms so you can fill client roles fast, with the work done right.

Enterprises

Senior expertise to lead critical projects, bridge capability gaps or extend your team — enterprise-grade delivery without the cost or commitment of a permanent hire.

Small & mid-sized businesses

Specialist skills and extra capacity — whether you have an internal team that needs backup or no IT function at all. Engaged only when you need it.

Startups

Flexible, on-demand IT that scales with you — no full-time salaries, no long-term contracts. You build the business; I keep the technology running underneath it.

Everyone else

Don't see your industry? It doesn't matter. If your business runs on technology, I can help — fast, direct, and with no overhead.

How we work together

A simple, structured process — no surprises

The same reliable methodology on every engagement, from first call to ongoing support.

1

Free consultation

We discuss your goals, challenges, budget and any pain points with your current IT — at no charge.

2

Assessment & plan

I review your systems, security and workflows (safe, read-only access) and give you a clear roadmap and budget.

3

Implementation

With your approval, I handle procurement, configuration, integration and testing — solo or alongside your team.

4

Ongoing support

Hand it over to your team, or keep me on for monitoring, maintenance and strategic advice — ad-hoc or fully managed.

Proven results

Real projects, measurable outcomes

Managed IT Services

Challenge: A 100-staff law firm was hit by frequent outages, slow IT response and recent security breach.

Solution: A modern, secure environment with 24/7 monitoring, tighter access controls and proactive support.

99.9%
uptime
70%
fewer tickets
0
no security incidents / 12 mo

Azure Migration

Challenge: A mid-sized manufacturer ran ageing on-premises kit — high costs, limited scale, poor performance.

Solution: A full migration to Azure with a well-architected landing zone, secure networking and disaster recovery.

45%
lower cost
4 hr
recovery time
performance

Virtual Desktops (VDI)

Challenge: A professional-services firm needed secure remote access for 200+ staff during rapid growth.

Solution: Citrix Virtual Apps & Desktops with central management, MFA and advanced security — any device, anywhere.

200+
users enabled
30%
lower mgmt cost
0
data breaches

What clients say

Trusted by teams who don't have time for downtime

"Jace has been our go-to IT consultant for over three years. His response time is incredible, and he solves problems our previous provider would take days to address. The direct communication makes all the difference."
SarahIT Operations Manager
"As a startup, we needed flexible IT support that could scale with us. Jace set up our initial infrastructure and helped us navigate our first major growth phase. His expertise saved us from costly mistakes."
DavidFounder & CEO
"We brought Jace in for a critical cloud migration our internal team wasn't equipped to handle. He delivered on time and under budget — and transferred knowledge so we could maintain it ourselves."
SanjayIT Project Manager

Certified & verified

Credentials you can rely on

Certifications are a driver's licence for technology — independent proof you're trusting your business-critical systems to someone who's been properly tested. I hold certifications across the leading platforms.

Microsoft Azure Citrix VMware AWS

Transparent pricing

Clear rates, so you can budget with confidence

Every engagement is different, so final cost depends on scope, complexity and urgency. Use these rates as a starting point — then let's find the right fit for your budget.

Ad-hoc

$149 AUD / hour

Pay only for the support you need. Ideal for troubleshooting, urgent requests and one-off tasks. Minimum 1 hour, billed in 30-minute increments.

Most popular

Managed IT

$89 AUD / hour

Ongoing access to my expertise with a monthly block of dedicated hours. Minimum 5 hours/month, add or remove hours as you scale.

Project-based

$99 AUD / hour

Clear scope, fixed timeline, transparent fee. Independent delivery with regular progress updates.

Full-day hire

$750–$1100 AUD / day

Consistent expert resource during standard business hours (9:00 AM – 5:00 PM).

All services are provided through my registered Australian company with a clear Statement of Work and service agreement. Prices exclude GST. Pay by Australian or New Zealand bank transfer, credit card or PayPal.

Why work with me

Peace of mind, built in

You're letting someone into your systems and data. Here's why you can do it with total confidence.

Fully insured

Professional indemnity insurance from a respected Australian insurer. Certificate provided at the start of our engagement.

Identity verified

Government photo ID and proof of address before any work begins. Agreements and NDAs signed securely via DocuSign.

Police-checked

A valid Australian National Police Check with no disclosable outcomes. Certificate available for independent verification.

No fix, no pay

If I can't fix your IT issue or deliver what we agreed, you don't pay. Zero risk to your budget — you only pay for results.

30 years, one page

A career spent solving hard IT problems

Senior roles as IT Architect, Consultant, Systems Engineer and Administrator — for agile startups and global enterprises alike. Scroll to explore.

Inquik Group

Senior EUC Engineer

Led end-user computing transformation and modern-workplace security.

Datacom

Active Directory Consultant

Designed AD infrastructure; managed domain security and group policy.

UGL Limited

Senior Systems Engineer

Managed enterprise systems and led technical upgrades.

Resimac

Azure Solution Designer

Architected cloud solutions and secure, scalable Azure infrastructure.

HCF

Senior Systems Engineer

Managed enterprise systems and led technical projects.

Daisy Communications

Citrix Consultant

Implemented Citrix virtual desktops; optimised application delivery.

Peabody

VDI Architect

Led VDI design and remote-work solutions for 5,000+ users.

Ericom

Azure Migration Consultant

Managed cloud migration; optimised infrastructure and costs.

Citrix

Senior Citrix Consultant

Led enterprise Citrix deployments; technical leadership and mentoring.

Lead IT

Azure Consultant

Designed Azure solutions; managed cloud infrastructure and security.

IBM (SXiQ)

Azure Solution Architect

Architected enterprise cloud; led digital-transformation initiatives.

Dimension Data

Cloud Migration SME

Led complex cloud migrations; provided technical expertise.

Optus

Infrastructure Solution Designer

Designed enterprise infrastructure and technical solutions.

Interactive

Citrix Architect

Designed and deployed Citrix environments; optimised VDI.

Let's talk about your IT

Book a free, no-obligation consultation

Get in touch anytime by phone or email, or book a free 30-minute Microsoft Teams meeting at a time that works best for you.

Office
Unit 526/368 Sussex St,
Sydney NSW 2000, Australia

Company Details

Powerhouse Business Group Pty Ltd, trading as “The IT Pro”

Australian Business Number: 96 652 603 864 (GST registered)