Sydney-Based IT Professional Providing Reliable & Affordable IT Services Across Australia & New Zealand
Get expert IT support, consulting, and technology services directly from a trusted independent professional—without the overheads and costs of a large IT company. Enjoy personalised service, flexible pay-as-you-go pricing, and practical, easy-to-use solutions tailored to your business needs.
About Me
Jace APAYDIN
I'm Jace, a Sydney-based IT consultant with over 30 years of experience helping businesses solve technology challenges, strengthen security, and get more value from their IT investments.
I provide managed IT services, consulting, project delivery, and technical support for organisations of all sizes. Whether you need ongoing assistance, experienced project leadership, or a trusted technology partner, I can help.
Clients typically contact me when they:
- Need reliable IT support
- Want managed IT services without the cost and complexity of a large provider
- Have a project that requires experienced technical leadership
- Need help solving complex technology challenges
- Want an experienced consultant or contractor to strengthen their team
Unlike larger IT providers, you'll work directly with me from start to finish. There are no account managers, call centres, ticket queues, or unnecessary layers of communication — just clear advice, responsive service, and practical solutions from an experienced IT professional who takes ownership of the outcome.
I work with businesses across Australia and New Zealand remotely and can provide on-site support throughout Sydney when required.
No lock-in contracts.
No hidden fees.
No upselling.
Experience
Clients
Completed
Fully Insured
Engage me with confidence knowing your business is protected.
All services are backed by professional indemnity insurance from a respected Australian insurer, providing an additional layer of protection and peace of mind when engaging me for IT consulting, support, and project work.
The insurance certificate and related documentation will be provided at the commencement of our engagement.
- Professional Indemnity Insurance
- Coverage for IT consulting and support services
- Additional protection for your business
Identity Verified
Know exactly who you're working with.
I can provide government-issued photo identification and proof of address before work begins, giving you confidence in who is accessing your systems, data, and business information.
All identification documents will be provided at the commencement of our engagement.
- Australian Driver Licence
- Australian Passport
- Proof of Address Available
Australian National Police Check
Additional peace of mind.
I hold a valid Australian National Police Check with no disclosable outcomes. A copy of the certificate will be provided at the commencement of our engagement and can be independently verified.
- Australian National Police Check
- No Disclosable Outcomes
- Certificate Available for Verification
Who I help
IT Service Providers
I deliver white-label and subcontracted IT services that let MSPs scale without adding headcount. Specialist expertise, overflow capacity during peak demand, or full managed service delivery under your brand and NDA. Your clients see your name. I do the work.
IT Recruiters
Dependable contracting resource for project-based or temporary placements. Available on daily or hourly terms so you can fill client requirements fast, with confidence the work gets done right.
Enterprises
Senior-level expertise to lead critical projects, bridge capability gaps, or extend your internal team. Enterprise-grade delivery without the cost, timeline, or commitment of a permanent hire.
SMBs
Specialized IT expertise and additional capacity for small and mid-sized businesses, whether you have an internal IT team that needs backup or no IT function at all. Engaged only when you need it.
Startups
Flexible, on-demand IT support that scales with you. No full-time salaries, no long-term contracts. You focus on building the business. I keep the technology running underneath it.
Other
Don't see your industry above? It doesn't matter. If your business runs on technology, I can help. Fast, direct, no overhead
Services
IT Support & Managed IT Services
Reliable IT support that keeps your business productive and your team focused on revenue.
Get a dependable IT partner without the cost or complexity of a large managed service provider. I work with businesses that want fast response times, fewer outages, and someone who genuinely understands their environment. Whether you need ad-hoc help or ongoing support, I keep your systems stable, your users productive, and your IT and office environment well managed.
- Helpdesk and day-to-day IT support for staff
- Microsoft 365 tenant administration and health monitoring
- User onboarding, offboarding, and role changes
- Device procurement, setup, and endpoint management
- Email, Teams, SharePoint, and OneDrive support
- Ongoing backup, patching, and antivirus management
- Multi-factor authentication and password management
- Printer, network, and peripheral support
- Vendor management for internet, phones, and software
- Licensing reviews and cost optimisation
- Asset tracking and lifecycle management
- Documentation of your IT environment
- Executive and VIP user support
- Home office setup and support
Microsoft 365 & Azure
Get more value from Microsoft 365 and Azure, with an environment that is secure, scalable, and built to last.
Most businesses are only using a fraction of what Microsoft 365 and Azure can do. I help you modernise your environment, tighten security, and unlock the collaboration and productivity features your teams need. Whether you're moving off legacy on-premises systems or refining an existing cloud setup, I deliver the change safely, with minimal disruption to your operations.
- Microsoft 365 tenant setup and optimisation
- Exchange Online and mailbox migrations from any platform
- SharePoint intranet, document management, and file share migration
- OneDrive rollout and Windows file server retirement
- Microsoft Teams deployment, telephony, and meeting rooms
- Azure infrastructure design, implementation, migration, and cost management
- Entra ID, single sign on, and conditional access policies
- Intune device management for Windows, macOS, iOS, and Android
- Autopilot and zero touch device provisioning
- Microsoft 365 security hardening and Secure Score improvements
- Hybrid and cloud only Active Directory strategy
IT Projects
Senior technical leadership on demand, without the cost of a permanent hire.
When you have a critical project or need experienced technical guidance, hiring a full time senior engineer often isn't practical. I step in as a trusted specialist to plan, design, and deliver, then hand over cleanly with proper documentation. You get senior level expertise for exactly as long as you need it.
- Tenant to tenant migrations for mergers, acquisitions, and divestitures
- Server, storage, and network infrastructure upgrades
- Virtual desktop and remote work platform deployments
- Technical assessments, health checks, and architecture reviews
- IT strategy, roadmaps, and budget planning
- Security improvement projects and remediation
- Governance frameworks for Microsoft 365 and Azure
- Disaster recovery and business continuity design and testing
- Datacenter exits and on premises decommissioning
- Vendor selection and technology procurement advice
- Technical documentation, runbooks, and knowledge transfer
- Handover and training for internal IT teams
AI, Automation & Digital Workplace
Practical AI solutions that improve productivity while maintaining security and governance.
I help businesses understand, deploy and govern modern AI technologies including Microsoft Copilot and Azure AI services. My focus is on helping organisations gain real business value while keeping their data secure.
- Microsoft 365 Copilot readiness
- Copilot deployment and governance
- Copilot Studio solutions
- Azure AI Foundry consulting
- AI security and governance reviews
- Process automation opportunities
- AI adoption roadmaps
- Staff enablement and training
Specialist Expertise
Azure Virtual Desktop (AVD) and Windows 365 Cloud PC
Citrix and VMware Horizon virtual desktop platforms
End User Computing (EUC) strategy and design
Enterprise infrastructure architecture
Cloud architecture across Azure and AWS
Cybersecurity, zero trust, and security operations
Windows Server, Active Directory, and Group Policy
Datacenter design and management
Server virtualisation with VMware, Hyper-V, and XenServer
Networking, firewalls, VPN, and SD-WAN
Backup, replication, and disaster recovery platforms
IT service management and ITIL aligned operations
How we work together
I follow a structured methodology to ensure consistent, high-quality outcomes across all projects and client engagements.
Initial Consultation (Free of Charge)
We discuss your needs, business challenges, budget, goals, pain points with your current IT, and anything on your wish list.
Assessment & Planning
I review your systems, security, performance, and workflows to identify risks, gaps, and opportunities. Where needed, I request read-only access to your IT environment, completely safe and non-disruptive. From there, you get a clear roadmap with practical recommendations aligned to your objectives and budget.
Implementation
Detailed plan, your approval, scheduled execution. I manage procurement, configuration, integration, and testing, either independently or working alongside your team and vendors.
Ongoing Support
Once everything is in place, I can hand it over to you or your team, or provide ongoing support to keep your systems secure, reliable, and optimized. Ad-hoc or fully managed, depending on your needs. I handle monitoring, maintenance, updates, and troubleshooting, and remain available for strategic guidance whenever you need it.
