Sydney-Based IT Expert Delivering Reliable & Affordable
IT Services Australia Wide
Work directly with a trusted IT professional who is available when you need support, with flexible pay-as-you-go pricing entirely on your terms.
About Me
I'm Jace, a Sydney-based IT consultant with over 30 years of experience helping businesses solve technology challenges, improve security, and get more value from their IT investments.
I work with organisations of all sizes across Australia, providing practical, no-nonsense IT support, managed services, cloud solutions, Microsoft 365 expertise, cybersecurity consulting, AI adoption, and project delivery. Whether you need a trusted IT partner for ongoing support or specialist expertise for a specific project, I can help.
Many clients contact me because:
- They need reliable IT support
- They want managed IT services without the cost of a large provider
- They have a project that needs experienced technical leadership
- They want help implementing AI solutions such as Microsoft Copilot
- They need an experienced contractor or specialist to strengthen their team
Unlike larger IT providers, you'll work directly with me from start to finish. There are no account managers, call centres, ticket queues, or unnecessary layers of communication. You'll receive clear advice, practical solutions, and direct access to a senior IT professional who understands your environment and takes ownership of the outcome.
I work remotely with businesses across Australia using secure support tools and can provide on-site support for clients throughout Sydney when required.
Why Work With Me?
Large IT providers often add complexity, delays, and overheads that drive up costs without delivering better outcomes.
I take a different approach.
You'll work directly with an experienced consultant who can quickly understand your business, identify issues, and implement practical solutions that align with your goals and budget. Whether it's day-to-day support, Microsoft 365 and Azure projects, cybersecurity improvements, AI adoption, cloud migrations, or specialist consulting, my focus is always on delivering real business value.
No lock-in contracts.
No hidden fees.
No upselling.
Just reliable support, honest advice, and flexible engagement options that work for your business.
Experience
Clients
Completed
US, EU
Fully Insured
Engage me with confidence. All services are backed by international professional indemnity insurance from a well-known provider, giving you peace of mind and protecting your business throughout the engagement.
Fully ID'd
I'll provide full identification when you engage me - Australian driver's licence, passport, and proof of address. Since I may be accessing your IT systems, it's important you can clearly verify who you're working with. Everything is supplied alongside the contract before work begins.
Who I help
IT Service Providers
I deliver white-label and subcontracted IT services that let MSPs scale without adding headcount. Specialist expertise, overflow capacity during peak demand, or full managed service delivery under your brand and NDA. Your clients see your name. I do the work.
IT Recruiters
Dependable contracting resource for project-based or temporary placements. Available on daily or hourly terms so you can fill client requirements fast, with confidence the work gets done right.
Enterprises
Senior-level expertise to lead critical projects, bridge capability gaps, or extend your internal team. Enterprise-grade delivery without the cost, timeline, or commitment of a permanent hire.
SMBs
Specialized IT expertise and additional capacity for small and mid-sized businesses, whether you have an internal IT team that needs backup or no IT function at all. Engaged only when you need it.
Startups
Flexible, on-demand IT support that scales with you. No full-time salaries, no long-term contracts. You focus on building the business. I keep the technology running underneath it.
Other
Don't see your industry above? It doesn't matter. If your business runs on technology, I can help. Fast, direct, no overhead
Services
IT Support & Managed IT Services
Keep your business running smoothly with reliable IT support and proactive management.
Whether you need occasional help or ongoing support, I can act as your trusted IT partner. I help businesses reduce downtime, resolve issues quickly, improve security, manage Microsoft 365 environments, and keep users productive.
- Helpdesk and day-to-day IT support
- Microsoft 365 administration
- User onboarding and offboarding
- Device and endpoint management
- Email, Teams and SharePoint support
- Backup and recovery solutions
- Security monitoring and improvements
- Vendor and licensing management
Cloud, Microsoft 365 & Modern Workplace
Modernise your IT environment and get more value from Microsoft technologies.
I help businesses migrate to Microsoft 365, improve collaboration, secure their environments, and make better use of cloud services. Whether you're moving from on-premises systems or optimising an existing setup, I can help you get there safely and efficiently.
- Microsoft 365 migrations
- Exchange Online migrations
- SharePoint and OneDrive projects
- Microsoft Teams deployments
- Azure infrastructure and cloud services
- Identity and access management
- Intune and device management
- Microsoft 365 security and compliance
IT Projects & Professional Services
Specialist expertise when you need additional capability or senior technical leadership.
Many organisations need experienced IT professionals for projects but don't require a permanent employee. I provide flexible project delivery, technical consulting, architecture, design, implementation, and troubleshooting support.
- Cloud migrations
- Microsoft 365 projects
- Infrastructure upgrades
- Technical assessments and reviews
- IT strategy and planning
- Security improvement projects
- Tenant consolidation and migrations
- Technical documentation and knowledge transfer
AI, Automation & Digital Workplace
Practical AI solutions that improve productivity while maintaining security and governance.
I help businesses understand, deploy and govern modern AI technologies including Microsoft Copilot and Azure AI services. My focus is on helping organisations gain real business value while keeping their data secure.
- Microsoft 365 Copilot readiness
- Copilot deployment and governance
- Copilot Studio solutions
- Azure AI Foundry consulting
- AI security and governance reviews
- Process automation opportunities
- AI adoption roadmaps
- Staff enablement and training
Specialist Expertise
In addition to the services above, I bring over 30 years of experience across:
How we work together
I follow a structured methodology to ensure consistent, high-quality outcomes across all projects and client engagements.
Initial Consultation (Free of Charge)
We discuss your needs, business challenges, budget, goals, pain points with your current IT, and anything on your wish list.
Assessment & Planning
I review your systems, security, performance, and workflows to identify risks, gaps, and opportunities. Where needed, I request read-only access to your IT environment, completely safe and non-disruptive. From there, you get a clear roadmap with practical recommendations aligned to your objectives and budget.
Implementation
Detailed plan, your approval, scheduled execution. I manage procurement, configuration, integration, and testing, either independently or working alongside your team and vendors.
Ongoing Support
Once everything is in place, I can hand it over to you or your team, or provide ongoing support to keep your systems secure, reliable, and optimized. Ad-hoc or fully managed, depending on your needs. I handle monitoring, maintenance, updates, and troubleshooting, and remain available for strategic guidance whenever you need it.
