Freelance IT Services, Consulting & Support
Skip the bureaucracy, slow response times, inflated pricing, and ticket queues of big IT firms.
Work directly with a proven expert. Get enterprise-grade IT results with flexible, pay-as-you-go pricing and no layers in between
Fully insured
Engage me with confidence. All services I provide are backed by international professional indemnity insurance, giving you peace of mind and protecting your business while we work together.
About Me
I'm Jace, a Sydney-based IT professional with 30 years of industry experience. I deliver IT services and consulting as an independent expert, combining deep technical knowledge with hands-on experience to provide reliable, efficient, and cost-effective solutions built around your business.
I work remotely using secure access and collaboration tools, supporting clients across Australia and internationally, including distributed teams and overseas offices across time zones. On-site support is available for Sydney-based clients when required.
Why work with an independent expert?
Big IT firms sit you behind account managers, ticket queues, and layers of process before you ever reach someone who can fix the problem. Their overhead is baked into your bill. Response times are slow. Contracts lock you in. And the advice you get is shaped by what they want to sell, not what you actually need.
I work differently. You deal directly with me, a senior professional who knows your environment and picks up the phone. I respond fast, even after hours and across time zones. Pricing is clear, with no markup and no hidden costs. There are no lock-in contracts, no cancellation fees, and no fine print.
Every solution I deliver is designed for your business, not pulled from a template. My advice is independent and unbiased because I have nothing to upsell you.
Who I help
IT Service Providers
I deliver white-label and subcontracted IT services that let MSPs scale without adding headcount. Specialist expertise, overflow capacity during peak demand, or full managed service delivery under your brand and NDA. Your clients see your name. I do the work.
IT Recruiters
Dependable contracting resource for project-based or temporary placements. Available on daily or hourly terms so you can fill client requirements fast, with confidence the work gets done right.
Enterprises
Senior-level expertise to lead critical projects, bridge capability gaps, or extend your internal team. Enterprise-grade delivery without the cost, timeline, or commitment of a permanent hire.
SMBs
Specialized IT expertise and additional capacity for small and mid-sized businesses, whether you have an internal IT team that needs backup or no IT function at all. Engaged only when you need it.
Startups
Flexible, on-demand IT support that scales with you. No full-time salaries, no long-term contracts. You focus on building the business. I keep the technology running underneath it.
Other
Don't see your industry above? It doesn't matter. If your business runs on technology, I can help. Fast, direct, no overhead
Services
IT Consulting
Practical, strategic IT consulting that helps businesses make informed decisions, control costs, and align technology with business priorities. I provide independent advice and senior-level guidance across the full technology landscape — from planning and architecture to governance and risk management — ensuring your IT supports growth, efficiency, and resilience.
IT Operations & Support
Comprehensive IT management that keeps your business running smoothly, securely, and without disruption. I provide end-to-end operational support — from day-to-day technical assistance to proactive maintenance, system administration, and strategic oversight — ensuring your technology remains reliable and aligned with your business needs.
Microsoft 365 & Modern Workplace
Most organisations rely on Microsoft 365 as the foundation of their modern workplace. I help businesses plan, deploy, and manage Microsoft 365 environments that improve collaboration, security, and efficiency — ensuring staff can work effectively from anywhere, on any device.
Microsoft Azure
Whether you're just starting with Azure, need help setting it up, or want expert management of your existing environment, I’m here to simplify the journey. As a certified Azure architect, I can assist with all aspects of Azure, allowing you to focus on driving your business forward.
Systems Engineering & Administration
I help businesses design, manage, and optimise their on-premises and hybrid IT infrastructure to ensure stability, scalability, and resilience. Whether your environment runs on Microsoft, VMware, or Citrix, I provide expert support — from architecture and deployment to ongoing maintenance and recovery — keeping your critical systems secure and performing at their best.
Cybersecurity
I help businesses strengthen their security posture and protect against modern cyber threats. From risk assessment and prevention to detection and response, I deliver practical, enterprise-grade security solutions tailored to your environment — ensuring your systems, data, and people remain protected and compliant.
My Subject Matter Expertise
Virtual Apps & Desktops VDI
I help businesses deliver secure, high-performance virtual desktop environments that enable flexible, hybrid work while reducing infrastructure complexity and cost. Whether you’re deploying on Azure, Citrix, VMware, or Windows 365, I design and manage VDI solutions that provide consistent user experience, strong security, and simplified management across your organisation.
End user computing EUC
I help businesses securely manage and support their laptops, desktops, and mobile devices — whether company-owned or BYOD — using modern endpoint management and security frameworks. With Microsoft Intune and related technologies, I ensure every device remains compliant, protected, and consistently configured across your organisation.
Microsoft Copilot AI Consulting
I help businesses integrate Microsoft’s AI tools — including Copilot for Microsoft 365, Copilot Studio, and AI Builder — to streamline workflows, enhance productivity, and unlock new ways of working. From planning and deployment to governance and user adoption, I ensure your organisation gains measurable value from AI while maintaining control, compliance, and security.
Getting Started is Easy
I follow a structured methodology to ensure consistent, high-quality outcomes across all projects and client engagements.
Initial Consultation (Free of Charge)
We begin with a no-cost consultation to understand your business needs, IT challenges, budget, and goals. This conversation helps me assess your environment and identify priorities for improvement.
Assessment & Planning
I review your existing systems, security, performance, and workflows to uncover risks and opportunities. Where appropriate, I may request read-only access to parts of your IT environment — completely safe and non-disruptive. Based on these findings, I provide a clear roadmap with practical recommendations tailored to your objectives and budget.
Implementation
Before any changes, I share a detailed implementation plan for your review and approval. We then schedule the work to minimise business impact. I manage the entire process — procurement, configuration, integration, and testing — ensuring a smooth, secure, and successful delivery.
Ongoing Support
Once everything is in place, I offer ongoing support to keep your systems secure, reliable, and optimised. This can be ad-hoc or fully managed, depending on your needs. I handle monitoring, maintenance, updates, and troubleshooting — and remain available for expert advice and strategic guidance whenever you need it.
