Sydney-Based IT Professional Delivering Expert IT Services Across Australia & New Zealand
Get expert IT support, consulting, and technology services directly from a trusted independent expert—without the overhead and expense of a large IT firm. Enjoy personalized service, flexible pay-as-you-go pricing, and practical solutions tailored to your business.
About Me
Jace APAYDIN
Hi, I'm Jace! A Sydney-based IT consultant with 30+ years of experience helping businesses solve tech challenges, strengthen security, and get more value from their IT.
I offer consulting, project delivery, and support for organisations of all sizes, whether that's ongoing help, an experienced tech lead for your next project, or ad hoc assistance.
Clients usually come to me when they:
- Need reliable, responsive support
- Want managed services without the cost and complexity of a large provider
- Have a project that needs experienced technical leadership
- Are tackling a complex technology challenge
- Want a seasoned consultant or contractor to strengthen their team
You'll work directly with me from start to finish, no account managers, call centres, or ticket queues. Just clear advice, quick responses, and practical solutions from someone who takes real ownership of the outcome.
I support businesses across Australia and New Zealand remotely, with on-site help available throughout Sydney when needed.
No lock-in contracts.
No hidden fees.
No upselling.
Services
IT Support
Reliable IT support that keeps your business running smoothly and your team productive.
Technology should help your business grow, not slow it down. I provide responsive, practical support to help keep your computers, email, website, internet, and business systems working reliably. Whether you're onboarding a new employee, solving a technical issue, or planning for future growth, I'll make sure your technology supports your business goals.
- Fast help when staff experience technology issues
- Microsoft 365, email, Teams, and file sharing support
- New employee setup and secure account management
- Computer, laptop, mobile device, and printer support
- Wi-Fi, internet, and office network troubleshooting
- Website, domain name, and DNS management
- Cybersecurity, password protection, and account security
- Data backup and recovery solutions
- Software, licensing, and vendor management
- Technology advice, planning, and procurement
- Ongoing management of your business technology
Think of me as your outsourced IT department, providing expert support without the cost of hiring full-time IT staff.
IT Consulting
Clear, practical technology advice to help your business make smart IT decisions.
Not sure whether your technology is right for your business, or where your money is best spent? I help you step back and look at the bigger picture. I explain your options in plain English, recommend what makes sense for your size and budget, and give you a clear plan, so you can invest with confidence and avoid expensive mistakes.
- A clear, jargon-free review of your current technology
- Honest advice on what to fix, upgrade, or leave as is
- A simple technology plan and budget for the year ahead
- Guidance on the right software and tools for how you work
- Help choosing between options without the sales pitch
- Practical cybersecurity advice to lower your risk
- Making sure your important files are backed up and safe
- Planning a smooth move to the cloud and Microsoft 365
- Getting better value from what you already pay for
- Advice on suppliers, contracts, and internet or phone plans
- Support and planning as your business grows or changes
Think of me as a trusted advisor on your side, giving you honest, independent advice so you can focus on running your business.
IT Projects
From first idea to finished result, I design, build, and hand over IT projects done properly.
Bigger technology changes, like moving to the cloud, upgrading tired old systems, or fitting out a new office, go far more smoothly with someone experienced running the project. I handle the whole thing end to end: I design the right solution for your business, roll it out hands-on, then hand it over cleanly with everything documented so your team can take it from there. You get senior expertise for exactly as long as the project needs, without hiring a full-time specialist.
- Moving your business to the cloud or Microsoft 365
- Upgrading old servers, computers, and equipment
- Setting up a new office or moving to a new location
- Improving your security to protect against threats
- Setting up remote and hybrid working for your team
- Replacing slow or unreliable internet and networks
- Rolling out new software and business systems
- Backups and a plan to keep running if disaster strikes
- Modernising how your files are stored and shared
- A health check and clear roadmap for what to do next
- A clean handover with documentation and team training
Whatever the project, I take care of the design, the hands-on build, and a smooth handover, so you can get on with running your business.
Microsoft 365
Get the most out of Microsoft 365, so your team can work together from anywhere, on any device.
Most businesses only scratch the surface of what Microsoft 365 can do. I help you set it up properly, keep it secure, and make everyday tools like email, Teams, and file sharing work smoothly for your staff. Whether you're moving across from an older system or simply want more from what you already pay for, I make the change simple and stress-free.
- Setting up Microsoft 365 the right way for your business
- Moving your email and calendars across without losing anything
- Email, Teams, and online meetings that simply work
- SharePoint and OneDrive for storing and sharing files safely
- Retiring old office file servers and moving files to the cloud
- Setting up new staff and removing access when people leave
- Keeping accounts secure with multi-factor sign-in
- Managing laptops, phones, and tablets from one place
- Getting new devices ready for staff with minimal fuss
- Tightening security to protect your business data
- Choosing the right licences so you're not overpaying
The result is a modern, secure workplace your team can rely on, wherever they work.
Microsoft Azure
Design, implementation, and ongoing support for reliable, cost-effective cloud infrastructure.
Azure is Microsoft's cloud platform, and it can run the systems your business depends on without the cost and hassle of maintaining your own servers. I design the right setup for your needs, move your systems across safely, and look after everything once it's up and running. You get a secure, dependable foundation that grows with your business, and honest advice so you only pay for what you actually use.
- Honest advice on whether the cloud is right for you
- A cloud setup designed around your needs and budget
- Moving your servers and systems to Azure safely
- Retiring ageing on-site servers and equipment
- Running your business apps reliably in the cloud
- Secure networking and connections between your locations
- Backups and a plan to recover quickly if something goes wrong
- Keeping your cloud protected against security threats
- Ongoing monitoring so problems are caught early
- Everyday support to keep your cloud running smoothly
- Regular reviews to control costs and avoid overspending
From first design to day-to-day support, I keep your cloud secure, stable, and good value.
Microsoft 365 Copilot
Get Microsoft 365 Copilot set up safely and your team using it with confidence.
Microsoft 365 Copilot is the AI assistant built into the Microsoft apps your team already uses every day, like Word, Outlook, Teams, and Excel. Before switching it on, it's important to get your files tidy and your security right, so Copilot only ever sees what it should. I take care of the whole setup and help your team learn how to use it, so you get real time savings instead of confusion.
- A simple check that your business is ready for Copilot
- Tidying up who can see what before you switch it on
- Making sure your business data stays private and secure
- Choosing the right Copilot licences for your team
- Turning on Copilot in Word, Outlook, Teams, and Excel
- A smooth rollout, starting with a small pilot group
- Hands-on training so staff know how to use it
- Everyday examples relevant to how your team works
- Simple tips and prompts to get the best results
- Clear guidance on safe and responsible use
- Ongoing help as your team gets more out of Copilot
The goal is real, everyday time savings, with your business data kept safe every step of the way.
Flexible support that works around you
However and wherever your business works, I fit around you, not the other way around.
Overseas offices
Got a team or office in another country? I can support your people and systems overseas, not just here in Australia and New Zealand.
After hours & weekends
When an upgrade or change could disrupt your working day, I'll do the work after hours or on weekends so your business keeps running.
Work from home
I set up home offices and support your team so everyone can work from home comfortably, securely, and without the tech headaches.
Specialist Expertise
Azure Virtual Desktop (AVD) and Windows 365 Cloud PC
Citrix Virtual Desktops and Applications
End User Computing (EUC), including Intune
Server virtualisation with VMware, Hyper-V, and XenServer
Windows Server and Active Directory
Datacenter & server room management
IT service management and ITIL aligned operations
Who I help
IT Service Providers
I deliver white-label and subcontracted IT services that let MSPs scale without adding headcount. Specialist expertise, overflow capacity during peak demand, or full managed service delivery under your brand and NDA. Your clients see your name. I do the work.
IT Recruiters
Dependable contracting resource for project-based or temporary placements. Available on daily or hourly terms so you can fill client requirements fast, with confidence the work gets done right.
Enterprises
Senior-level expertise to lead critical projects, bridge capability gaps, or extend your internal team. Enterprise-grade delivery without the cost, timeline, or commitment of a permanent hire.
SMBs
Specialized IT expertise and additional capacity for small and mid-sized businesses, whether you have an internal IT team that needs backup or no IT function at all. Engaged only when you need it.
Startups
Flexible, on-demand IT support that scales with you. No full-time salaries, no long-term contracts. You focus on building the business. I keep the technology running underneath it.
Other
Don't see your industry above? It doesn't matter. If your business runs on technology, I can help. Fast, direct, no overhead
How we work together
I follow a structured methodology to ensure consistent, high-quality outcomes across all projects and client engagements.
Initial Consultation (Free of Charge)
We discuss your needs, business challenges, budget, goals, pain points with your current IT, and anything on your wish list.
Assessment & Planning
I review your systems, security, performance, and workflows to identify risks, gaps, and opportunities. Where needed, I request read-only access to your IT environment, completely safe and non-disruptive. From there, you get a clear roadmap with practical recommendations aligned to your objectives and budget.
Implementation
Detailed plan, your approval, scheduled execution. I manage procurement, configuration, integration, and testing, either independently or working alongside your team and vendors.
Ongoing Support
Once everything is in place, I can hand it over to you or your team, or provide ongoing support to keep your systems secure, reliable, and optimized. Ad-hoc or fully managed, depending on your needs. I handle monitoring, maintenance, updates, and troubleshooting, and remain available for strategic guidance whenever you need it.
