I provide comprehensive IT services, dedicated support, and strategic consulting to SMBs & enterprise organisations. Work directly with a highly experienced, certified professional.
Skip the bureaucracy, inflated costs & ticket queues of large IT firms. Get senior-level expertise on demand — with flexible, pay-as-you-go pricing. Benefit from direct communication and enterprise-grade IT results. No lock-in contracts...
About Me
Greetings, I’m Jace. I’m a Sydney based, self-employed IT professional with over 30 years of industry experience. I offer IT services and consulting as an independent expert — combining deep technical knowledge with real-world experience to deliver reliable, efficient, and cost-effective solutions tailored to your business needs. I work remotely using secure access and collaboration tools, supporting clients across Australia and internationally — regardless of location. I also offer on-site support for Sydney-based clients when required.
Whether you need extra support for your internal IT team or a dedicated external partner, you’ll work directly with me — a senior professional who becomes your reliable go-to resource for all things IT. My services are flexible and personal — no ticket queues, offshore hand-offs, or account-manager layers. You get direct, responsive support designed around your needs. You can engage me in the way that suits your business best — from ad hoc fixes to fully managed solutions. Whether you need occasional assistance or complete project delivery, I provide flexible, senior-level expertise without the layers or delays. I design, build, and manage IT systems end-to-end, aligned with your goals, budget, and growth plans. My focus is simple: make your IT dependable, secure, and cost-effective so you can focus on running and growing your business with confidence. Feel free to explore my website, and when you’re ready, book a free, no-obligation consultation below. You’ll also receive a competitive quote the same day. I look forward to speaking with you..
Satisfied Clients
Projects Completed
Who I Work With
IT Service Providers
I deliver subcontracted and white-label IT services to other Managed Service Providers (MSPs), helping them scale without adding overhead. Whether you need specialist expertise, overflow support during peak demand, or full managed service delivery, I integrate seamlessly into your operations. All work is performed under your brand and NDA, maintaining the trust, quality, and consistency your clients expect.
IT Recruiters
I partner with IT recruiters to provide dependable contracting services for project-based or temporary engagements. My services are available on both daily and hourly terms, giving recruiters the flexibility to meet client requirements quickly and confidently.
Large Enterprises
I provide senior-level expertise to lead or support critical projects, bridge capability gaps, or extend internal IT teams — all without the cost or commitment of permanent hires.
SMBs
I support small and mid-sized businesses, with or without in-house IT, by providing specialized expertise and additional capacity when it’s needed most.
Startup companies
I help startups scale by providing flexible, ad-hoc IT support as they grow — without the cost or commitment of full-time staff. This allows founders to focus on building their business while I handle the technology that keeps it running smoothly.
Any Business
I assist any business that needs fast, dependable IT support without unnecessary bureaucracy or excessive costs.
Why Choose Independent IT Expertise?
See the clear difference between working with large IT companies and getting personalised, expert service directly from an independent professional.
Big IT Companies
Account Managers & Middlemen
You deal with account managers, call centers, and ticket queues before reaching an actual expert.
High Overheads & Inflated Pricing
Corporate overheads are built into your bill through premium pricing.
Slow Response Times
Support is limited to business hours, often delayed by red tape and approval chains.
Rigid Contracts
Lock-in agreements, cancellation penalties, and inflexible terms are common.
One-Size-Fits-All
Standardised services that may not suit your needs or environment.
Sales-Driven Approach
Focus on upselling rather than solving your actual problems.
Working With Jace
Direct Access to Expertise
You deal directly with me — a senior IT professional. No layers, no queues, no delays.
Transparent, Fair Pricing
You pay for expertise, not overhead. Clear rates with no markup or hidden costs.
Immediate Response
Call or message me directly — I respond fast, even after hours or across time zones.
Complete Flexibility
No lock-ins, no penalties, no fine print — you set the terms that suit your business.
Tailored Solutions
I design solutions specifically for your business — practical, efficient, and right-sized.
Solution-Focused Service
I give independent, unbiased advice to help you achieve results — not to sell you more.
The Bottom Line
Why pay corporate overhead when you can get enterprise-grade expertise directly from a certified professional? Get better service, faster response times, and transparent pricing - all while working with someone who genuinely cares about your success and prioritizing long-term client relationships over short-term wins.
Fully Insured & Globally Compliant
My IT services are fully insured within Australia and worldwide, and delivered in compliance with government and industry standards. This ensures your business is protected against errors, omissions, or negligence — wherever you operate. (Insurance documentation available upon request.)
IT Services & Skills
IT Consulting
Practical, strategic IT consulting that helps businesses make informed decisions, control costs, and align technology with business priorities. I provide independent advice and senior-level guidance across the full technology landscape — from planning and architecture to governance and risk management — ensuring your IT supports growth, efficiency, and resilience.
IT Operations & Support
Comprehensive IT management that keeps your business running smoothly, securely, and without disruption. I provide end-to-end operational support — from day-to-day technical assistance to proactive maintenance, system administration, and strategic oversight — ensuring your technology remains reliable and aligned with your business needs.
Microsoft 365 & Modern Workplace
Most organisations rely on Microsoft 365 as the foundation of their modern workplace. I help businesses plan, deploy, and manage Microsoft 365 environments that improve collaboration, security, and efficiency — ensuring staff can work effectively from anywhere, on any device.
Microsoft Azure
Whether you're just starting with Azure, need help setting it up, or want expert management of your existing environment, I’m here to simplify the journey. As a certified Azure architect, I can assist with all aspects of Azure, allowing you to focus on driving your business forward.
Systems Engineering & Administration
I help businesses design, manage, and optimise their on-premises and hybrid IT infrastructure to ensure stability, scalability, and resilience. Whether your environment runs on Microsoft, VMware, or Citrix, I provide expert support — from architecture and deployment to ongoing maintenance and recovery — keeping your critical systems secure and performing at their best.
Cybersecurity
I help businesses strengthen their security posture and protect against modern cyber threats. From risk assessment and prevention to detection and response, I deliver practical, enterprise-grade security solutions tailored to your environment — ensuring your systems, data, and people remain protected and compliant.
My Subject Matter Expertise
Virtual Apps & Desktops VDI
I help businesses deliver secure, high-performance virtual desktop environments that enable flexible, hybrid work while reducing infrastructure complexity and cost. Whether you’re deploying on Azure, Citrix, VMware, or Windows 365, I design and manage VDI solutions that provide consistent user experience, strong security, and simplified management across your organisation.
End user computing EUC
I help businesses securely manage and support their laptops, desktops, and mobile devices — whether company-owned or BYOD — using modern endpoint management and security frameworks. With Microsoft Intune and related technologies, I ensure every device remains compliant, protected, and consistently configured across your organisation.
Microsoft Copilot AI Consulting
I help businesses integrate Microsoft’s AI tools — including Copilot for Microsoft 365, Copilot Studio, and AI Builder — to streamline workflows, enhance productivity, and unlock new ways of working. From planning and deployment to governance and user adoption, I ensure your organisation gains measurable value from AI while maintaining control, compliance, and security.
Getting Started is Easy
I follow a structured methodology to ensure consistent, high-quality outcomes across all projects and client engagements.
Initial Consultation (Free of Charge)
We begin with a no-cost consultation to understand your business needs, IT challenges, budget, and goals. This conversation helps me assess your environment and identify priorities for improvement.
Assessment & Planning
I review your existing systems, security, performance, and workflows to uncover risks and opportunities. Where appropriate, I may request read-only access to parts of your IT environment — completely safe and non-disruptive. Based on these findings, I provide a clear roadmap with practical recommendations tailored to your objectives and budget.
Implementation
Before any changes, I share a detailed implementation plan for your review and approval. We then schedule the work to minimise business impact. I manage the entire process — procurement, configuration, integration, and testing — ensuring a smooth, secure, and successful delivery.
Ongoing Support
Once everything is in place, I offer ongoing support to keep your systems secure, reliable, and optimised. This can be ad-hoc or fully managed, depending on your needs. I handle monitoring, maintenance, updates, and troubleshooting — and remain available for expert advice and strategic guidance whenever you need it.
