IT Services & Consulting Delivered Personally by a Proven Professional
Simplify your IT and streamline your business with direct access to senior-level IT expertise — without the inflated costs, red tape, or slow turnaround times typical of large providers.
About Me
Hi, I’m Jace — a Sydney-based, self-employed IT professional with over 30 years of industry experience. I provide flexible, expert-led IT services and consulting to businesses that value efficiency, reliability, and responsiveness. I primarily work remotely to keep my pricing competitive, supporting clients across Australia using secure remote access and modern collaboration tools. For Sydney-based businesses, I’m also available for on-site visits when needed.
After decades in enterprise IT and with leading service firms, I established my own independent practice to deliver the same high-level technical expertise — but with a personal, no-nonsense approach. As your single point of contact, I personally manage every aspect of your IT — from sourcing and supplying the right hardware to resolving complex technical issues, managing your IT infrastructure, delivering projects, integrating AI solutions, and providing strategic guidance to maximise the value of your technology investments.
Satisfied Clients
Projects Completed
Who I work with
IT Service providers & MSPs
Needing subcontracted or white-label delivery whether for specialized technical services, overflow support during peak demand, or to deliver managed IT services on their behalf. All services are delivered seamlessly under their brand, maintaining their client relationships and service standards.
IT Recruiters
Sourcing proven IT contractors for their clients' temporary or project-based needs, on a daily or hourly rate.
Enterprises
Seeking senior-level expertise for specific projects or to supplement existing capabilities.
SMBs
With or without internal IT teams, looking for specialized expertise or additional support capacity.
Startup companies
Needing flexible, ad-hoc IT support as they grow without the overhead of a full-time IT staff.
Any Business
Needing fast, dependable technical help without bureaucratic delays or excessive costs.
Why Work With Me
✔ Certified Expert
Fully certified in Azure, Microsoft, AWS, VMware and Citrix. I hold certifications as both an Architect and Engineer. Documentation is available upon request
✔ No Middleman
Deal directly with me: no account managers, no call centres, no ticket queues.
✔ Unbiased Advice
Independent recommendations focused solely on your business needs, without vendor preferences or hidden agendas. I won't try to sell or push you toward a particular IT solution or service.
✔ No Red Tape
Fast, direct solutions without bureaucratic delays. You'll have my mobile phone number - just reach out anytime you need assistance.
✔ Flexible Engagement
My services come with complete flexibility: no upfront fees, no lock-in contracts, and no cancellation penalties. We'll design an engagement model that perfectly fits your unique requirements. You define the terms, and I'll adhere to them.
✔ Fully Insured & Compliant
For your peace of mind, all my IT services are fully covered by professional indemnity and public liability insurance. Documentation can be provided upon request. My IT solutions are always designed to comply with the government rules and regulations relevant to your business
✔ Satisfaction Guarantee
If you're not satisfied, you don't pay. It`s that simple
✔ 24/7 Emergency Support
For critical IT issues, I offer 24/7 availability, even on weekends. I'll always answer your call and work to quickly resolve any technical problem. Furthermore, I`ll provide seamless support for your overseas staff and offices across different time zones.
IT Services
IT Consulting
Strategic IT consulting to help you make informed technology decisions. I provide expert guidance on IT strategy, architecture, and digital transformation to align technology with your business goals.
IT Operations & Support
Comprehensive IT support and management services to keep your business running smoothly.
Microsoft Office 365
Expert implementation and management of Microsoft 365 solutions.
Microsoft Azure
Whether you're just starting with Azure, need help setting it up, or want expert management of your existing environment, I’m here to simplify the journey. As a certified Azure architect, I can assist with all aspects of Azure, allowing you to focus on driving your business forward.
Virtualization and Datacenter
I provide end-to-end support for your critical IT infrastructure — across Microsoft, VMware, and Citrix platforms — with a focus on stability, scalability, and resilience. My services include proactive monitoring, troubleshooting, and hands-on delivery both remotely and on-site.
Cybersecurity
Comprehensive security solutions to protect your business from cyber threats.
IT Specialist Services
(VDI) Virtual Desktop Solutions & Services
Empower your workforce with secure, flexible virtual desktop solutions that enable seamless remote work and enhance productivity.
(EUC) End-user-computing Solutions & Services
I help businesses take control of corporate and employee-owned computer and mobile devices through modern endpoint management solutions like Microsoft Intune, ensuring all endpoints remain secure, compliant, and aligned with IT policies - backed by the Australian Essential Eight cybersecurity framework.
My Working Process
I follow a structured methodology to ensure consistent, high-quality outcomes across all projects and client engagements.
Initial Consultation
I begin by understanding your business needs, challenges, and objectives through detailed consultations. This phase involves gathering requirements, analyzing your current technology landscape, and identifying key stakeholders. The goal is to develop a comprehensive understanding of your business context and specific IT requirements.
Assessment & Planning
I analyze your current infrastructure and processes to identify improvement opportunities. This involves evaluating your existing systems, security posture, performance metrics, and operational workflows. I'll document findings and develop a strategic roadmap with prioritized recommendations tailored to your specific business goals and budget constraints.
Implementation
Executing the plan with minimal disruption to your business operations. I manage all aspects of implementation, from procurement and configuration to integration and quality assurance, ensuring a smooth transition to your new or improved IT environment.
Ongoing Support
I provide continuous monitoring, maintenance, and optimization to ensure long-term success. This can be achieved through ad-hoc engagements with me or via a managed IT service. I'll establish performance metrics, conduct regular reviews, and implement proactive maintenance to prevent issues before they impact your business. As your technology partner, I remain available for troubleshooting, updates, and strategic guidance.
