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Flexible IT Services & IT Consulting Directly from a trusted IT professional

Engage an expert focused on easy-to-use and budget-conscious IT solutions. Get senior level IT expertise on demand, without the lock-in.

About Me

Jace - IT Consultant

Hi, I’m Jace — a senior-level independent IT contractor with over 32 years of industry experience. I provide expert-driven, agile, flexible IT services and IT consulting to businesses that value efficiency, reliability, and rapid response times. As a digital nomad, I split my time between Australia and Europe and work exclusively remotely. Using secure remote access and modern collaboration tools, I support clients globally — wherever you are, you can engage me with confidence.

After decades in enterprise IT and working with top-tier service firms, I launched my own independent practice to deliver the same high-level technical expertise — but with a more direct, hands-on approach. As your single point of contact, I personally manage every aspect of your IT environment: from sourcing and supplying hardware to resolving complex technical issues, managing infrastructure (on-premises or cloud), delivering key projects, integrating AI solutions, and providing strategic guidance to maximise your technology investments.

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Who I work with

IT Service Providers

I partner with MSPs to provide subcontracted or white-label support. Whether it's specialised technical expertise, overflow coverage during peak periods, or full delivery of managed IT services, I integrate seamlessly into their operations. All services are delivered under the MSP’s brand, ensuring client relationships, service quality, and operational consistency remain fully intact.

IT Recruiters

I work with IT recruiters by providing proven IT contracting services for their clients’ temporary or project-based needs, available on a daily or hourly rate.

Enterprises

I provide senior-level expertise to lead or support critical projects, bridge capability gaps, or extend internal IT teams—without the overhead of permanent hires.

SMBs

I support small and mid-sized businesses, with or without internal IT teams, by providing specialised expertise and additional capacity when needed.

Startup companies

I help startups scale by delivering flexible, ad-hoc IT support as they grow—without the cost or commitment of full-time staff.

Any Business

Needing fast, dependable technical help without bureaucratic delays or excessive costs.

Why Work With Me

Certified Expert

I am fully certified across major platforms, including Microsoft Azure, AWS, VMware, and Citrix. I hold certifications as both an Architect and an Engineer. Supporting documentation is available upon request.

No Middleman

You will deal directly with me—no account managers, no call centers, no ticket queues.

Unbiased Advice

I provide unbiased recommendations focused solely on your business needs—free from vendor influence or hidden agendas. I will never try to sell or push you toward a specific IT solution or service because I am not a salesperson.

No Red Tape

Unlike big companies, I don’t impose red tape, bureaucracy, or politics on my services. I operate with honesty and transparency, prioritizing long-term client relationships over short-term wins.

Flexible Engagement

My services come with complete flexibility: no upfront fees, no lock-in contracts, and no cancellation penalties. We’ll design an engagement model that perfectly fits your unique requirements. You define the terms, and I’ll adhere to them.

Fully Insured & Compliant

My IT services are fully covered by professional indemnity and public liability insurance with international coverage, giving you complete peace of mind. Documentation can be provided upon request. All my IT solutions will be implemented in full compliance with the government rules and regulations relevant to your business.

Satisfaction Guarantee

If you're not satisfied, you don't pay. It`s that simple

24/7 Emergency Support

For critical IT issues, I offer 24/7 availability—even on weekends. I’ll always answer your call and work quickly to resolve any technical problem. I also provide seamless support for your overseas staff and offices across different time zones. You’ll have my personal mobile number—reach out anytime you need assistance. I don’t mind if it’s after hours or on weekends; if it’s impacting your business, I’ll do my best to help.

My IT Infrastructure & Cloud Services

IT Consulting

Strategic IT consulting to help you make informed technology decisions. I provide expert guidance on IT strategy, architecture, and digital transformation to align technology with your business goals.

  • IT strategy development and roadmap planning
  • Technology assessment and recommendations
  • Digital transformation consulting
  • IT cost optimization and budgeting
  • Cloud strategy and architecture design
  • IT governance and compliance guidance
  • Vendor selection and management
  • IT security strategy and risk assessment
  • Business continuity planning

IT Operations & Support

Comprehensive IT support and management services to keep your business running smoothly.

  • 24/7 IT support and troubleshooting
  • Remote & on-site technical support
  • Resolve hardware & software issues
  • IT Systems & network administration
  • Server & email system management
  • Database administration (MS SQL Server) & Backups
  • Domain registration & DNS management
  • Home office setup & support
  • Overseas (remote) office setup & support
  • User onboarding and offboarding, including account setup, access provisioning, and secure deactivation of IT systems

Microsoft 365 & Modern Workplace

Expert implementation and management of Microsoft 365 solutions.

  • Office 365 tenancy design & implementation
  • Email and data migration from on-prem file servers, Google Workspace, Crazy Domains, and other cloud service providers to Office 365
  • OneDrive, MS Teams, Zoom, Phone system and SharePoint implementation
  • Exchange Online management
  • Security and compliance configuration

Microsoft Azure

Whether you're just starting with Azure, need help setting it up, or want expert management of your existing environment, I’m here to simplify the journey. As a certified Azure architect, I can assist with all aspects of Azure, allowing you to focus on driving your business forward. ​

  • Azure architecture and landing zone design
  • Complete Azure IT environment implementation
  • Azure migration planning and execution
  • Azure cost optimization and usage analysis
  • Design and implementation of Azure networking components, including VPNs, ExpressRoute, firewalls, VNets, subnets, and load balancers
  • Windows and Linux virtual machine deployment and optimization
  • Role-Based Access Control (RBAC) for granular permissions management
  • Azure Backup and Site Recovery for business continuity
  • Azure Active Directory setup with domain controller sync via Azure AD Connect, including MFA, SSO, and conditional access
  • Vendor coordination and escalation management with Microsoft engineers and external providers for critical issue resolution

Virtualization and Datacenter

I provide end-to-end support for your critical IT infrastructure — across Microsoft, VMware, and Citrix platforms — with a focus on stability, scalability, and resilience. My services include proactive monitoring, troubleshooting, and hands-on delivery both remotely and on-site.

  • Physical rack, stack, and structured cabling
  • Datacenter infrastructure management
  • Server, storage, and network configuration and management
  • VMware ESXi, Hyper-V, and Citrix XenServer management
  • Windows Server deployment, patching, and hardening
  • Application packaging and remote deployment
  • Microsoft SQL Server administration
  • Domain controller, Active Directory, and Group Policy management
  • Hybrid and cloud-native architecture design
  • Backup, disaster recovery, and failover strategy
  • General systems engineering and administration of IT systems, with proactive monitoring and issue resolution

Cybersecurity

Comprehensive security solutions to protect your business from cyber threats.

  • Security assessments and audits
  • Endpoint protection with advanced threat detection, real-time monitoring, and automated response
  • Managed security
  • Network security
  • Security awareness training for staff
  • Australian Essential 8 Security requirements deployment
  • Multifactor authentication & conditional access policies

My IT Specialist Services

Virtual Apps & Desktops VDI

Transform your workplace with enterprise-grade virtual desktop solutions that enable secure, seamless hybrid work while reducing IT costs. I specialize in designing and implementing high-performance VDI environments tailored to your business needs.

  • Citrix Virtual Apps & Desktops or DaaS design and implementation with advanced Netscaler security
  • VMware Horizon & Nerdio solutions for enterprise-grade VDI
  • Azure Virtual Desktop (AVD) – Cost-optimized design and deployment for flexible cloud-based workspaces.
  • Windows 365 Cloud PC enterprise rollout & management
  • Advanced performance tuning & user experience optimization
  • Enterprise security with conditional access & MFA integration
  • Real-time monitoring & proactive performance management
  • VDI assessment, planning & TCO analysis for cost optimization

End user computing EUC

I help businesses take control of both corporate and employee-owned computers and mobile devices using modern endpoint management solutions like Microsoft Intune. This ensures all endpoints remain secure, compliant, and aligned with IT policies — backed by the Essential Eight cybersecurity framework.

  • Microsoft Intune deployment and device enrollment
  • End-to-end Intune policy lifecycle support — including development, deployment, ongoing management, and optimisation
  • Zero-touch deployment with Windows Autopilot. BitLocker Encryption and Data Protection.
  • Patch Management: Timely updates for Windows and business applications to maintain security and functionality.
  • Application control using AppLocker and ThreatLocker to prevent unauthorized software.
  • Development of Standard Operating Environments (SOEs), app packaging and remote app deployment

My Working Process

I follow a structured methodology to ensure consistent, high-quality outcomes across all projects and client engagements.

1

Initial Consultation

I begin by understanding your business needs, challenges, and objectives through detailed consultations. This phase involves gathering requirements, analyzing your current technology landscape, and identifying key stakeholders. The goal is to develop a comprehensive understanding of your business context and specific IT requirements.

2

Assessment & Planning

I analyze your current infrastructure and processes to identify improvement opportunities. This involves evaluating your existing systems, security posture, performance metrics, and operational workflows. I'll document findings and develop a strategic roadmap with prioritized recommendations tailored to your specific business goals and budget constraints.

3

Implementation

Executing the plan with minimal disruption to your business operations. I manage all aspects of implementation, from procurement and configuration to integration and quality assurance, ensuring a smooth transition to your new or improved IT environment.

4

Ongoing Support

I provide continuous monitoring, maintenance, and optimization to ensure long-term success. This can be achieved through ad-hoc engagements with me or via a managed IT service. I'll establish performance metrics, conduct regular reviews, and implement proactive maintenance to prevent issues before they impact your business. As your technology partner, I remain available for troubleshooting, updates, and strategic guidance.

What Clients Say

"Jace has been our go-to IT consultant for over 3 years. His response time is incredible, and he solves problems that our previous provider would take days to address. The direct communication makes all the difference."

Sarah Mitchell

Sarah Mitchell

Operations Director

"As a startup, we needed flexible IT support that could scale with us. Jace provided exactly that - from setting up our initial infrastructure to helping us navigate our first major growth phase. His expertise saved us from making costly mistakes."

David Chen

David Chen

Founder & CEO

"We brought Jace in for a critical cloud migration project that our internal team wasn't equipped to handle. Not only did he deliver the project on time and under budget, but he also transferred knowledge to our team so we could maintain it going forward."

Michael Thompson

Michael Thompson

IT Director

Success Stories

Managed IT Services

Challenge

A growing law firm with 100+ employees struggling with unreliable IT systems, slow response times, and security concerns.

Solution

Implemented a new IT infrastructure including 24/7 monitoring, user management, and security protocols.

Results

  • 99.9% system uptime achieved
  • 70% reduction in IT support tickets
  • Zero security incidents in 12 months

Azure Migration

Challenge

Manufacturing company with aging on-premises infrastructure facing high maintenance costs and scalability issues.

Solution

Executed full migration to Azure cloud with optimized landing zone, networking, and disaster recovery setup.

Results

  • 45% reduction in IT infrastructure costs
  • 4-hour disaster recovery time achieved
  • 100% improvement in system performance

Virtual Desktop Solution - VDI

Challenge

Professional services firm needing secure remote work solution for 200+ employees during rapid expansion.

Solution

Deployed Citrix Virtual Apps and Desktops and comprehensive security measures.

Results

  • Seamless remote work for all employees
  • 30% reduction in desktop management costs
  • Enhanced security with zero data breaches

My IT Certifications

When you're choosing an IT professional or service provider, you want to know they truly know what they're doing. That's where IT certifications come in. Think of them like a driver's license for technology. Just like you wouldn't want an unlicensed person driving a bus full of passengers, you shouldn't trust your business systems to someone who hasn't been tested and verified.

Microsoft Azure Solutions Architect Expert Certification Microsoft Azure Virtual Desktop Specialty Certification Microsoft Azure Administrator Associate Certification Microsoft Identity and Access Administrator Associate Certification Microsoft Certificate of Excellence AWS Certification AWS Cloud Practitioner Certification AWS Certified Cloud Practitioner VMware Certified Associate Data Center Virtualization Citrix Certified Integration Architect Citrix Certified Associate Virtualization Citrix ADC Essentials and Gateway Certification

Use the arrows to explore my 30 years of experience. Over the past three decades, I’ve held senior roles as an IT Architect, Consultant, Systems Engineer, and Administrator, supporting organizations from agile startups to large global enterprises.

Senior EUC Engineer

Inquik Group

  • Led end-user computing transformation initiatives
  • Implemented modern workplace solutions and security

Active Directory Consultant

Datacom

  • Designed and implemented Active Directory infrastructure
  • Managed domain security and group policies

Senior Systems Engineer

UGL Limited

  • Managed enterprise systems and infrastructure
  • Led technical projects and system upgrades

Azure Solution Designer

Resimac

  • Architected cloud solutions and migration strategies
  • Implemented secure and scalable Azure infrastructure

Senior Systems Engineer

HCF

  • Managed enterprise systems and infrastructure
  • Led technical projects and system upgrades

Citrix Consultant

Daisy Communications

  • Designed and implemented Citrix virtual desktop solutions
  • Optimized application delivery and user experience

VDI Architect

Peabody

  • Led virtual desktop infrastructure design and deployment
  • Implemented remote work solutions for 5000+ users

Azure Migration Consultant

Ericom

  • Managed the cloud migration project
  • Optimized cloud infrastructure and costs

Senior Citrix Consultant

Citrix

  • Led enterprise Citrix deployments and upgrades
  • Provided technical leadership and mentoring

Azure Consultant

Lead IT

  • Designed and implemented Azure solutions
  • Managed cloud infrastructure and security

Azure Solution Architect

IBM (SXIQ)

  • Architected enterprise cloud solutions
  • Led digital transformation initiatives

EUC Architect

EK

  • Designed end-user computing solutions
  • Implemented modern workplace technologies

Cloud Migration SME

Dimension Data

  • Led complex cloud migration projects
  • Provided technical expertise and guidance

Infrastructure Solution Designer

Optus

  • Designed enterprise infrastructure solutions
  • Led technical solution development

Citrix Architect

Interactive

  • Designed and deployed Citrix environments
  • Optimized virtual desktop solutions

Engagement Terms & Pricing

Please note that all rates provided are indicative only; final pricing will be tailored to the complexity, urgency, and scope of each engagement. I’m always flexible and happy to discuss your budget to agree on a rate that works for both of us.

All services are invoiced through my fully registered Australian company, and a formal service contract is provided for every engagement. Prices are exclusive of GST, which will be added to the final invoice where applicable. For your convenience, I maintain bank accounts in major regions—including the US, UK, TR, UAE and Europe—allowing you to make local bank transfers in your own currency.

Ad-hoc Support

$199 AUD / hour

Need help fast, without a long-term commitment? My ad-hoc support is ideal for troubleshooting, resolving urgent IT issues, or one-off technical tasks.

  • Pay only for the time you use — no hidden fees
  • No ongoing commitment required
  • Perfect for businesses that need occasional expert assistance
  • Minimum charge: 1 hour, billed in 30-minute increments thereafter

Managed IT

$89 AUD / hour

Ideal for businesses that require ongoing systems administration, support, and maintenance. You simply pay a fixed amount at the start of each month for prepaid IT support hours.

  • Monthly retainer with prepaid hours
  • Guaranteed availability for projects & support
  • Hours can be used across all services
  • Easily adjust monthly hours as needed
  • Minimum monthly commitment: 5 hours

One-off Project

$89 AUD / hour

Ideal for projects of any size — from system upgrades to infrastructure changes. We'll define your project goals, estimate the required effort, and agree on a clear timeline.

  • Transparent, fixed project fee
  • Clear scope and deadlines upfront
  • Independent work with regular updates
  • Flexible for any technical project

Full-day Hire

$999 AUD / day

Ideal for businesses needing dedicated IT support without permanent hire commitment. Available full-time during business hours (9:00 AM to 5:00 PM).

  • Full-time availability on active days
  • Clear start and end dates
  • Pay only for active workdays
  • Flexible terms: 1, 3, 6, or 12 months

Get In Touch

Let's discuss how I can help your business with flexible, expert-led IT solutions.

Contact Me

Office

Unit 526, 368 Sussex St

Sydney, NSW, 2000, Australia

Email

jace.apaydin@theITpro.tech

Mobile Phone

(+61 489 062 944) or (+90 543 134 94 78)

Call any time

Company Details

Powerhouse business group pty. ltd. trading as "The IT Pro"

Australian Business Number: 96 652 603 864